How to Use AI

The Three Levels

Before we start clicking buttons, a simple map. AI usage roughly comes in three levels. Today we're going to move you from Level 1, where almost everyone is, up to Level 2. Level 3 is for much later, maybe months from now. It'll make more sense if you know where you are in the picture.

Here's what today looks like in one sentence: we're getting you set up on the tool you choose, ChatGPT, Claude, or Gemini, and building your first Project, which is Level 2.

What the model is handed at each level Level 1: only your question. Level 2: instructions and files plus your question. Level 3: the same, plus results from tools it runs in a loop. Level 1 Level 2 Level 3 question question your files instructions question your files instructions tool results
Each level puts more of your real information in front of the model. Level 3 adds tools that fetch more as it works.

That's the whole job for this guide. Everything from here to the end is just getting you there, one page at a time.

The three levels of AI usage Level 1 is a chatbot that forgets between sessions. Level 2 is a Project where your real information lives in a permanent folder and every new chat inside already knows it. Level 3 is a work partner that actually edits files on your computer. LEVEL 1: THE CHATBOT memory evaporates Open a chat. Ask. Close the tab. Every new chat starts from zero. The AI has no idea who you are. LEVEL 2: THE PROJECT TODAY /my-workspace about-me.txt voice.txt the-project.txt notes.txt links.txt INHERITS NEW CHAT · INSIDE PROJECT Your world, loaded in once. Every new chat inside already knows everything. No re-explaining. LEVEL 3: WORK PARTNER (come back in a few months) files about ✎ voice ✎ ideas links editor AI actually edits real files. Websites, spreadsheets, small tools, bulk rewrites, while you watch.
Three levels of AI usage. Today's job is to move from Level 1 to Level 2.

Level 1: The Chatbot

A chat website. You open chat.openai.com, or claude.ai, or gemini.google.com. You type a question in the box. You get an answer. You close the tab.

This is probably how you've been using AI so far. Maybe you've had a few good experiences: the AI helped you draft something, or explained a word, or cleaned up an email. Useful.

Good for one-off, self-contained tasks:

What it can't do:

Level 1 looks likeChatGPTClaudeGemini
Where you type chatgpt.com claude.ai gemini.google.com
The plain chat box Open it, ask, close the tab. Same idea in all three. Open it, ask, close the tab. Open it, ask, close the tab.

This is where most people live. It's useful in the way that Google is useful, but it stops short of anything that would meaningfully change how you work.


Level 2: Projects (this is what we're setting up today)

Still a chat. Same interface. But now the chat lives inside a workspace that has a permanent memory of you and whatever you're working on.

Here's how it works. You write a few short files: about you, about the thing you're working on, samples of how you like to write. You upload them into a workspace. From that moment on, every single chat you start inside that workspace already knows all of it.

You don't re-explain yourself. You don't paste the same paragraph at the top of every conversation. The AI just knows.

Here's what's really happening under the hood. Levels 2 and 3 both work the same trick: they keep your real information sitting in the AI's working memory, the stuff actively in front of it, so it never has to fall back on vague guesses about a generic person. That's the entire difference. At Level 1 the AI is recalling averaged internet patterns; at Level 2 it's reading your facts. Same AI, far better answers, purely because the setup stopped making it guess.

What changes:

All three tools have a version of this. The names differ; the idea is identical:

Level 2 looks likeChatGPTClaudeGemini
The permanent workspace Projects (a Project holds files and instructions every chat inside it can see) Projects (files plus custom instructions shared across the Project's chats) Gems for reusable instructions; NotebookLM for a file-grounded notebook
Grounded research with citations Upload files and ask; cites the file it used Upload files to the Project and ask NotebookLM, answers link back to the exact source line

Total time to set one up: under an hour, spread across a few pages. After that, your day-to-day use of AI looks completely different. This is the one step that explains almost all of the gap between "AI is kind of useful" and "AI actually changed how I work."

What Level 2 makes possible, across all kinds of work:


Level 3: The AI Work Partner (come back in a few months)

Level 3 is when AI stops just answering questions and starts producing real work: files, documents, even working websites. This is where the words you may have heard, Claude Code, Cowork, CLI, codebase, come in. All three tools have a version of this; Claude's happens to have the clearest names, so we'll use them as the example.

Two shapes are worth knowing about:

Both change what AI is: not just a thing you chat with, but a thing that makes stuff.

Why you're not doing this today: Level 3 takes a little more setup, a little more confidence, and a little experience with Level 2 first so you know what problems you want solved. People who skip straight to Level 3 tend to get overwhelmed. The people who get the most out of Level 3 are the ones who used Level 2 for a while first.

Later in the guide there's a gentle preview of the words you'll see at Level 3, codebase, IDE, CLI, so they're not intimidating when you come back to them. You can skim it, or even skip it. But it's there for when you're ready.

What Level 3 makes possible, across all kinds of work:

Level 3 looks likeChatGPTClaudeGemini
Draft side-by-side with you Canvas Cowork / Artifacts Canvas
Run math on a file you upload Runs code on your uploaded data and shows the result Runs code on your uploaded data and shows the result Runs code on your uploaded data and shows the result
Edit real files on your computer Coding tools aimed at developers Claude Code (the clearest starting point) Coding tools aimed at developers

Why the goal is to be fluent in both Level 2 and Level 3

Level 2 and Level 3 are not competitors. They do different jobs.

Level 2 is for thinking, writing, research, and strategy. When you have a question about your work or your life and you want a thoughtful, grounded answer, that's a Project. Most days, most of the time, this is where you'll live.

Level 3 is for making. When the job isn't "advise me" but "build it for me," real files, real websites, real analysis on real data, real automation, that's Level 3. Fewer days, but worth far more on the days you need it.

Together they cover almost everything. Level 2 on its own is transformative. Level 2 plus Level 3 is a different kind of life, one where large, intimidating tasks (building a website, analyzing a year of data, rewriting a pile of old work) stop being projects you put off and start being afternoons you actually finish.

You don't have to be fluent in both on day one. Start at Level 2 this week. Live there for a while. Come back to Level 3 when you hit something Level 2 can't do, and you will. That's the natural path.


At a glance

Level 1, Chatbot. Open a website, ask a question, close the tab. Forgets you between every conversation. Where most people stop.

Level 2, Projects. A chat that remembers you and your work. Set up once, use forever. Today's work.

Level 3, Work partner. AI that edits documents alongside you and makes real files on your computer. Come back in a few months.

The only number to remember

Almost every complaint people have about AI, "it sounds generic," "it doesn't know anything specific," "the answers are fluff", goes away at Level 2. Not because the AI gets smarter, but because the setup gets better.

Quick check

What's the biggest difference between Level 1 (chatbot) and Level 2 (Project)?

Answer: a Project keeps your real information in a permanent workspace. Every new chat you start inside that Project already knows it, so you never re-explain yourself.

That single change is the whole reason Level 2 users get so much more out of AI than Level 1 users.